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Frequently Asked Questions About Lessons

What is the hotline?
The hotline number is 212-978-0277. The hotline is a recording that is changed whenever the courts are closed by rain and again when we know when the courts will be reopened after the rain.

How do I know if Lessons are cancelled by rain?
Call the hotline above. But listen to the whole message. The courts may be closed for public play because of rain but open for lessons ONLY if one court is dry enough. Remember, too, that the courts are clay and it can take several hours after a heavy rain for the courts to dry. It's a good idea to call the hotline to double check if there has been significant rain within the past 24 hours.

How do I make up Lessons cancelled by rain?
Any lessons cancelled by rain will be added at the end of the session. In other words, the session will be extended by as many weeks as there were rainouts.

What if I miss a class? Are there make-ups?
If you a miss a class that was not canceled by rain, you can try to make it up on a standby basis at a class of an equivalent level or age category during the same season session. You can do this in advance of or after a missed class. Standby spots will be given out on a first-come/first-serve basis to fill any spots due to no-shows in a given class.

Can I take an individual class?
If there is an open spot due to a no-show or low-registration, and there is no one eligible for a standby spot, anyone can join a class for $25.

Can I get a refund if I cancel?
RCTA cannot guarantee a refund for any lessons. However, if you cancel at least 2 weeks prior to the first class, we will do our very best to sell your spot to someone else and have that person pay you for the spot.

How many people are in a class?
The maximum is six in an adult class; eight in a children's class. Children's classes have three instructors.

How late can I be?
If you are more than 15 minutes late for a class, someone on a standby list may claim your spot.

Does my RCTA membership let me play on the courts?
No. The courts are public and open to anyone with a city parks tennis permit ($200 for adults, $20 for seniors 62 and older, $10 for juniors) or $15 for a day permit. The season permit is available from the parks department. Day permits are available at the courts.

Do I need my own racket?
No. We have a selection of children's and adult rackets you can borrow for lessons.

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